Terms of Service
Last updated: October 22, 2025
Agreement to Terms
By accessing or using FollowText, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the service.
Description of Service
FollowText provides an automated text message follow-up service that uses artificial intelligence to generate and send personalized messages through your Twilio account. The service helps users manage follow-up communications for sales, invoices, projects, and other business activities.
User Accounts
Account Creation
- You must provide accurate and complete information
- You are responsible for maintaining account security
- You must be at least 18 years old to use FollowText
- One person or entity may not maintain multiple accounts
Account Security
You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized access or security breach.
Subscription and Billing
Plans and Pricing
- Free Trial: 14 days, no credit card required
- Standard Plan: $19/month, 100 follow-ups, $0.50 per text
- Pro Plan: $59/month, unlimited follow-ups, $0.15 per text
Billing Terms
- Subscriptions renew automatically each month
- Text message charges are billed separately based on usage
- Price changes will be communicated 30 days in advance
- No refunds for partial months
Acceptable Use
You agree NOT to:
- Send spam, unsolicited messages, or violate anti-spam laws
- Harass, threaten, or abuse recipients
- Impersonate any person or entity
- Violate any applicable laws or regulations
- Send messages to individuals who have not consented
- Use the service for illegal purposes
- Attempt to circumvent usage limits
- Share your account credentials
Third-Party Services
FollowText integrates with third-party services including Twilio and OpenAI. You are responsible for:
- Maintaining your own Twilio account and credentials
- Complying with Twilio's terms of service
- Paying Twilio's messaging fees directly
- Understanding that we do not control third-party services
Content and Intellectual Property
Your Content
You retain ownership of content you create using FollowText. By using the service, you grant us a license to process, store, and transmit your content solely to provide the service.
Our Intellectual Property
FollowText's service, including its design, features, and technology, is protected by intellectual property laws. You may not copy, modify, or create derivative works without permission.
Termination
By You
You may cancel your subscription at any time. Access continues until the end of your billing period.
By Us
We may suspend or terminate your account for violating these terms, non-payment, or illegal activity. We will provide notice when possible.
Disclaimers and Limitations
Service "As Is"
FollowText is provided "as is" without warranties of any kind. We do not guarantee uninterrupted, error-free, or secure service.
Limitation of Liability
To the maximum extent permitted by law, FollowText shall not be liable for indirect, incidental, special, or consequential damages, including lost profits or data.
Indemnification
You agree to indemnify and hold FollowText harmless from claims arising from your use of the service, violation of these terms, or infringement of third-party rights.
Changes to Terms
We may modify these terms at any time. Material changes will be communicated via email or service notification. Continued use after changes constitutes acceptance.
Governing Law
These terms are governed by the laws of the jurisdiction in which FollowText operates, without regard to conflict of law principles.
Contact Information
For questions about these Terms of Service, contact us at:
Email: legal@followtext.com
Or visit our contact page